Infocom’s experience in telecom projects over the last 16 years combined with the proven track record in Asia of successfully managing cellular telecommunication network projects makes Infocom the best qualified candidate to support site monitoring projects in the Asia Pacific region.
We are Infocom
Infocom lives these values. Customer relationship is about building trust at all levels in the customer organization so that Infocom grows its scope as the relationship with the customer grows. The customers’ perception of Infocom is the most important asset for the company. Infocom never makes a proposal that Infocom does not believe is the very best Infocom can do for the customer. Infocom works with the customers’ staff to ensure that the services offered are appropriate and always the highest quality.
This is not just another business, it is a shared vision. Infocom is setting out to change the telecom world with a different way to drive business. Every day presents an opportunity to further develop the products and amaze the customers.
We love our customer
In everything we do, we love our customer. We always put the customer first. We respect the customers’ wishes and respond to all their “wants”.
We love what we do
We are on a mission to change the way communications infrastructure is. It is important work; good for our customers and fulfilling for us.
We love each other
We are a team. We appreciate and respect each other’s value and contribution. The team is open with each other.
Unique Qualifications of the Company
No other company has the combination of telecom deployment and management experience, asset management expertise and systems and processes developed specially for the industry.
From a historical civil engineering background the company has developed in parallel with the greatest telecommunications network equipment manufacturers. Infocom developed its experience of the business at the frontline. Infocom has used this background in civil engineering to bring processes, structure, and discipline to building and maintaining networks.
Infocom is a seasoned systems integrator having provided services to many telecommunications networks around the world. Infocom brings to the table a wealth of network implementation experience matched by few organizations in the Asia Pacific Region. This telecoms experience is not available to other infrastructure monitoring organizations.
Infocom has developed its own in-house tools and processes to meet all the challenges in network deployments from Asset Management through Network Maintenance. The Infocom system is a complete program for the management of all activities associated with the monitoring, control, maintenance and deployment of sites on a mobile network.
Infocom is the only telecom equipment deployment company that offers quality logistics, inventory, and asset management systems. This allows Infocom to integrate these logistics activities to the engineering and maintenance departments in any network rollout. The customer realizes though this integration directly cuts operating costs.
Infocom is unique. Infocom does not just develop processes and standards for deployment and maintenance, Infocom teaches these processes to empower local companies and personnel to acquire best practices and ensure that the care of infrastructure becomes a local activity in line with locally appropriate costs.
Infocom has the tools and processes that integrate with SAP and other corporate financial and network operation systems. The customer’s existing processes are complimented by Infocom and the customer has no adjustments to make.